World-leading CX outsourcing provider Transcom found three times more targets using Grasp.

Company

Transcom

Market(s)

US

Industry

Customer Service

Key data

3

times

increase in number of relevant targets

4k

data points

unique data points mapped

Problem

Traditional M&A-screening methods are inefficient, costly and often result in M&A targets being missed.

Solution

Scan the US web for relevant targets using Grasp's AI, and include industry-specific data points needed to prioritize among them.

Case

Transcom is a leading customer experience company. Their market is highly fragmented, consisting of thousands of local service companies. A key pillar of Transcom’s growth strategy is M&A but to reach out proactively, they first need to identify the most relevant targets.

Traditionally M&A screening was done through desktop research, leads from own network and by hiring external consultants. This was costly and implied a high likelihood of relevant targets being missed.

To streamline their M&A screening process and make sure they didn’t miss any targets, Transcom brought in Grasp’s AI. The outcome was a 3x increase in the number of high priority US targets.